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Crowne Plaza Birmingham City, An Ihg Hotel, Birmingham

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From70US$ /night
Check-in
04Dec2024Select date
Check-out
05Dec2024Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Central Square, Birmingham, United Kingdom, B11HH

Crowne Plaza Birmingham City is centrally located in Birmingham's Westside, near cultural venues and unique dining options along the Brindleyplace canals. The hotel features modern accommodations with a contemporary design and a focus on business and leisure facilities. Its prime position allows easy access to attractions such as the Birmingham Hippodrome and the National Sea Life Centre. The establishment provides versatile amenities, catering to both business travelers and families.

Location

Crowne Plaza Birmingham City is situated just five minutes on foot from Grand Central train station, facilitating convenient travel throughout the UK. The hotel is a 10-minute train journey from Birmingham Airport and offers limited on-site parking for guests. Local attractions, including shopping and cultural sites, are easily reachable on foot, making it an ideal base for exploring the city.

Rooms

The hotel offers 312 well-appointed guest rooms with rich décor and modern amenities. Each room is equipped with air conditioning, a flat-screen TV, and complimentary Wi-Fi for guest convenience. Clubrooms provide additional seating areas and access to a lounge for breakfast and evening refreshments. Accessible accommodations are available, including features tailored for individuals with mobility challenges.

Eat & Drink

B1 Restaurant serves a sophisticated seasonal à la carte menu alongside daily specials, all with views of the city. The sleek B1 Bar offers a relaxed atmosphere for cocktails and light fare, catering to guests looking for a casual dining experience. For those on the go, the Fast & Fresh menu provides quick lunch options. Children up to 12 years old can enjoy free meals from the Kids menu.

Leisure & Business

The hotel includes a well-equipped fitness center featuring a variety of cardiovascular and strength training equipment. A dedicated conference floor comprises 11 naturally lit meeting rooms, suitable for up to 300 delegates, equipped with state-of-the-art technology and complimentary Wi-Fi. Business support services and an on-site business center are also provided to assist corporate guests.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Double Room Two Double Beds
Max:
4 persons
26 m² 
Bed options:
2 Double beds
City view
Shower
Heating
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Standard Double Room Disability Access
Max:
2 persons
26 m² 
Bed options:
1 Double bed
Shower
Heating
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Standard Upgraded King Room High Floor
Max:
2 persons
26 m² 
Bed options:
1 King-size bed
Shower
Bathtub
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Getting around

A list of all available modes of transport

City Centre
Birmingham 1.1 km
Airports
Birmingham (BHX) 17.7 km
East Midlands (EMA) 67.8 km
Train
Birmingham New Street500 m
Birmingham Snow Hill800 m
Bus
Bus stop 1.1 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Lift
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre

Guest Parking

  • Electric kettle

Services

  • Room service
  • Housekeeping
  • Dry cleaning
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Children's menu

Spa & Leisure

  • Leisure/ TV room

Room features

  • Air conditioning
  • Heating
  • Soundproofed rooms
  • Garden furniture
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

Central Square, Birmingham, United Kingdom, B11HH
Map view
street view
Central Square, Birmingham, United Kingdom, B11HH
Nearby
Centenary Sq.
Hall of Memory
590 m
Mall
The Mailbox
320 m
Restaurants
Turtle Bay
470 m
81-91 John Bright Street
The Canal House
480 m
12 Bridge Street
Chez Mal Brasserie
260 m
The Mailbox 1 Wharfside Street
Miller and Carter Mailbox
590 m
178-180 Wharfside Street
Bistro Pierre
700 m
Waterside House 46 Gas Street Brindley Place

Reviews and Ratings

Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
Great location
Comfortable rooms
Cold room
Rude service
7.6/10
Very good
Rooms
7.6
Location
7.9
Service
8.0
Dining
7.6
Guest reviews
7.6/10
based on 9 reviews
4/5 based on 2583 reviews
8.2
8.2/10based on 3310 reviews
#32 of 129 hotels in Birmingham based on Tripadvisor
Philip
United Kingdom, April  2024
7.0/10

The hotel had lovely and clean rooms with very comfy beds, but the building site view wasn't pleasing. The service was a mix of suspicion and pleasant interactions. The location was convenient but had some sketchy routes nearby. The dining offered nice options but at an extra cost. The facilities were decent overall.

Rooms
8.0
The rooms were really lovely and clean with very comfy beds.
Service
7.0
The service showed suspicion at times, but some staff members were lovely and accommodating.
Location
6.0
The location wasn't too far from our activities, but some routes were less desirable.
Dining
7.0
The dining offered nice options but at an extra cost.
Facilities
7.0
The hotel offered standard facilities that met basic needs.
Leonard
United States, March  2024
7.4/10

I had a mixed experience at this hotel. The rooms were a bit tired and dated, with a musty smell, although we had comfortable double beds to ourselves. The tea-making amenities were lacking, and a half-eaten packet of biscuits was left in place of coffee and tea. On the bright side, the staff were friendly and helpful, especially during check-in and at breakfast. The location was convenient, within walking distance of popular spots, but the dining options were hit or miss. Despite some drawbacks, the overall experience was decent and the value for money was reasonable.

Rooms
7.0
The rooms, although a bit tired and smelly, offered comfortable double beds and sufficient space.
Service
9.0
The staff were very friendly and provided attentive and courteous service throughout our stay.
Location
8.0
The location was ideal, within walking distance to popular attractions and venues in the city center.
Dining
6.0
The dining experience varied, with some good choices but also areas that lacked replenishment.
Facilities
7.0
The hotel offered standard facilities catering to basic needs while nothing particularly outstanding stood out.
Adrian
United Kingdom, February  2024
8.4/10

The hotel had excellent rooms and was very clean throughout, although there were some issues with the lack of a phone inside the room. The service was professional and attentive, though a friendlier attitude could enhance the overall experience. The location was superb, close to key attractions and within walking distance to shops and restaurants. The dining experience offered great value for money with fresh and hot offerings. Overall, a pleasant stay with some minor drawbacks.

Rooms
8.0
The rooms were excellent and everywhere very clean, but lacking a phone inside.
Service
8.0
The service levels were professional and attentive, with a suggestion for friendlier interactions.
Location
9.0
The location was excellent within walking distance to key attractions, though some cleanliness issues were noted nearby in the afternoon.
Dining
9.0
The dining offerings were very good value and fresh, with a reasonable pricing structure.
Facilities
8.0
The hotel provided all necessary facilities for a comfortable stay.
Denis
United Kingdom, December  2023
8.0/10

After a two-hour train journey, I had to wait until 2:30 pm for my room, which was a bit annoying, but once inside, I found two comfortable double beds and a fridge stocked with water. The room was spacious with a great view across the city, although a slight update could enhance the experience, especially considering the very reasonable price.

Rooms
8.0
The room was spacious with comfortable beds and a nice view.
Service
9.0
The staff were very pleasant and went above and beyond, always professional but also ready for a joke. The cleaning staff even recommended visiting the new library.
Location
7.0
Close to the railway station, town center, and Utilita Arena, making it convenient for my needs. However, the area seemed a bit dirty during afternoon coffee, which slightly affected my overall impression.
Dining
8.0
The buffet had an amazing choice with lovely service and hot tea available throughout the day. The variety was impressive despite the slightly steep prices.
Facilities
8.0
The hotel offers various services like room service, dry cleaning, and housekeeping, making the stay convenient and comfortable.
Graham
United Kingdom, December  2023
8.2/10

The hotel has larger than average rooms with very comfortable beds, but it definitely needs a refurbishment. Despite the tired wardrobe unit and missing tea-making ingredients, my stay was clean and comfortable in a very convenient location.

Rooms
7.0
The rooms were clean and comfortable, though some refurbishment is needed.
Service
9.0
The service was exceptional, with attentive, courteous staff going above and beyond to assist guests.
Location
8.0
The location was perfect in the center, with extremely friendly staff welcoming guests warmly.
Dining
9.0
The dining experience was excellent with a wide choice and pleasant, helpful staff throughout.
Facilities
8.0
The facilities were well-maintained and added to the overall comfort of the stay.
Alan
United Kingdom, November  2023
7.8/10

The hotel is very conveniently located near various attractions and transportation links. The rooms, although not as spacious as expected, are comfortable with excellent beds. The service is top-notch, with staff going above and beyond to assist guests. The dining experience, while delicious, could be pricey for the offerings.

Rooms
8.0
The rooms are a great size and the beds are very comfortable, although the carpet is very old.
Service
9.0
The staff really know how to cater to everyone's needs and were very polite and helpful, especially when there were road works causing difficulty in reaching the hotel.
Location
7.0
The location is excellent, being in the center of Birmingham and within walking distance to popular shopping areas and public transportation. However, cleanliness issues at certain times can be a downside.
Dining
7.0
The dining experience offers a delicious selection, but some might find it too expensive for what is served.
Facilities
8.0
The hotel offers various facilities like room service, dry cleaning, and housekeeping, all mantained at high standards.
Kevin
United Kingdom, October  2023
6.8/10

The hotel has a good central location in Birmingham, convenient for exploring the city. The rooms were initially cold and noisy, but were lovely and clean after being refreshed on the second night. The service was generally friendly and accommodating with a couple of minor issues. The location was great for accessing the city center and nearby attractions. The dining options varied with some limitations. Overall, a decent stay with a few drawbacks.

Rooms
7.0
The rooms were initially terribly cold, especially at night, but improved after being freshened up on the second night. They were lovely and clean.
Service
6.0
The staff were mostly super friendly and accommodating, although there were some instances of distrust and rudeness that affected the experience.
Location
8.0
The location was excellent and very easy to access the city center for shopping and entertainment. It was perfect for our needs.
Dining
7.0
The dining experience provided plentiful and tasty options, but with some limitations, especially for non-meat eaters. The English breakfast was the main choice.
Facilities
6.0
Fred
United States, July  2023
8.2/10

My stay at the hotel was overall pleasant. The rooms were pristine and spacious, just as I expected, although starting to show some signs of wear and tear. The service, led by Dom, was helpful and polite, with nice touches like pillow spray and quality toiletries, even though changing the room to a twin was a challenge. The location was ideal, close to the city center and within walking distance of shops and restaurants. The dining experience was amazing, with a variety of options. The facilities, including the ice skating rink and Brindley place, were top-notch.

Rooms
7.0
The rooms were spacious and clean, although there was no phone in the room which was inconvenient.
Service
8.0
The staff, especially Dom, was helpful and polite, but requests took some time to fulfill.
Location
9.0
The location was very close to the city center, making it convenient to access shops and restaurants.
Dining
8.0
The dining experience was lovely with a wide range of choices, but breakfast service struggled during busy times.
Facilities
9.0
The hotel offers excellent facilities, including table service and complimentary drinks during evening hours.
Sid
United Kingdom, July  2023
7.6/10

The hotel room was a great size, with very comfortable double double beds providing plenty of room to move around. However, it was really cold, and I couldn't turn up the heating, which was a slight downside.

Rooms
8.0
The room opposite ours had spacious double double beds, making it easy to move around. The beds were very comfortable.
Service
7.0
The service at the hotel went over and beyond my expectations. The staff was friendly and very accommodating. They were especially helpful when I was stressed due to difficulties in driving to the hotel because of road works. However, there were moments when some staff members came off a bit rude, which was a slight negative point.
Location
9.0
The hotel is conveniently located near lots of restaurants and bars, easy to walk to the city center. There are soft and comfortable pillows in the rooms, which adds to the guest experience. Additionally, it's just a 5-minute walk to the canal with many nice restaurants. I highly recommend visiting there, especially in good weather for outdoor dining. On the downside, it's not very close to a walkable town center for mobility-impaired guests.
Dining
7.0
The dining experience was overall lovely, with delicious food and a huge selection. The staff was incredibly friendly, making the check-in process easy. The price was decent for what was offered, although it wasn't a fantastic dining experience, especially at £12.50 each.
Facilities
7.0
The hotel facilities overall were satisfactory and met my needs during the stay.
Great location
Cold room
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Rooms and Guests2 Guests, 1 Room