Crowne Plaza Birmingham City, An Ihg Hotel, Birmingham
About the Hotel
Crowne Plaza Birmingham City, An IHG Hotel, boasts a prime location in the vibrant Westside area, surrounded by upscale European restaurants and cultural attractions. This contemporary hotel features 312 richly decorated rooms equipped with modern amenities. It offers convenient access to Birmingham's key sites, including the Birmingham Hippodrome and the historic Jewellery Quarter.
Location
Located steps from Grand Central train station, the hotel is easily reachable from Birmingham Airport and East Midlands Airport. The surrounding area is rich in cultural venues, with easy access to the Birmingham Canal Basin and the National Sea Life Centre. Nearby attractions include the Mailbox shopping center and the Birmingham Repertory Theatre.
Rooms
All 312 guest rooms at the Crowne Plaza are air-conditioned and feature flat-screen TVs, private bathrooms, and a pillow menu for added comfort. Club rooms provide additional seating areas and access to a lounge serving breakfast and evening drinks. Families benefit from the hotel's policy allowing children under 16 to stay free.
Eat & Drink
On-site dining is available at the b1 Restaurant, which offers daily meals and a seasonal à la carte menu with city views. The Fast & Fresh menu caters to guests looking for a quick lunch. The adjacent b1 Bar serves cocktails and fusion cuisine in a relaxed setting.
Leisure & Business
The hotel’s well-equipped Fitness Centre features a range of cardiovascular equipment, including running machines and free weights. Business amenities include a dedicated conference floor with 11 meeting rooms, accommodating up to 300 delegates, all equipped with natural lighting and state-of-the-art AV technology. Complimentary Wi-Fi is accessible throughout the hotel.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Wi-Fi
- Paid parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Baggage storage
- Elevator
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness center
Guest Parking
- Electric kettle
Services
- Room service
- Housekeeping
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Children's menu
Spa & Leisure
- Leisure/ TV room
Room features
- Air conditioning
- Heating
- Soundproofed rooms
- Garden furniture
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
The hotel had lovely and clean rooms with very comfy beds, but the building site view wasn't pleasing. The service was a mix of suspicion and pleasant interactions. The location was convenient but had some sketchy routes nearby. The dining offered nice options but at an extra cost. The facilities were decent overall.
I had a mixed experience at this hotel. The rooms were a bit tired and dated, with a musty smell, although we had comfortable double beds to ourselves. The tea-making amenities were lacking, and a half-eaten packet of biscuits was left in place of coffee and tea. On the bright side, the staff were friendly and helpful, especially during check-in and at breakfast. The location was convenient, within walking distance of popular spots, but the dining options were hit or miss. Despite some drawbacks, the overall experience was decent and the value for money was reasonable.
The hotel had excellent rooms and was very clean throughout, although there were some issues with the lack of a phone inside the room. The service was professional and attentive, though a friendlier attitude could enhance the overall experience. The location was superb, close to key attractions and within walking distance to shops and restaurants. The dining experience offered great value for money with fresh and hot offerings. Overall, a pleasant stay with some minor drawbacks.
After a two-hour train journey, I had to wait until 2:30 pm for my room, which was a bit annoying, but once inside, I found two comfortable double beds and a fridge stocked with water. The room was spacious with a great view across the city, although a slight update could enhance the experience, especially considering the very reasonable price.
The hotel has larger than average rooms with very comfortable beds, but it definitely needs a refurbishment. Despite the tired wardrobe unit and missing tea-making ingredients, my stay was clean and comfortable in a very convenient location.
The hotel is very conveniently located near various attractions and transportation links. The rooms, although not as spacious as expected, are comfortable with excellent beds. The service is top-notch, with staff going above and beyond to assist guests. The dining experience, while delicious, could be pricey for the offerings.
The hotel has a good central location in Birmingham, convenient for exploring the city. The rooms were initially cold and noisy, but were lovely and clean after being refreshed on the second night. The service was generally friendly and accommodating with a couple of minor issues. The location was great for accessing the city center and nearby attractions. The dining options varied with some limitations. Overall, a decent stay with a few drawbacks.
My stay at the hotel was overall pleasant. The rooms were pristine and spacious, just as I expected, although starting to show some signs of wear and tear. The service, led by Dom, was helpful and polite, with nice touches like pillow spray and quality toiletries, even though changing the room to a twin was a challenge. The location was ideal, close to the city center and within walking distance of shops and restaurants. The dining experience was amazing, with a variety of options. The facilities, including the ice skating rink and Brindley place, were top-notch.
The hotel room was a great size, with very comfortable double double beds providing plenty of room to move around. However, it was really cold, and I couldn't turn up the heating, which was a slight downside.
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