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Crowne Plaza Birmingham City By Ihg, Birmingham

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From255US$ /night
Check-in
22May2025
Check-out
23May2025
Rooms and Guests2 Guests, 1 room
Key details

About the Hotel

Central Square, Birmingham, United Kingdom, B11HH

Crowne Plaza Birmingham City By Ihg is a 4-star hotel featuring 312 richly decorated rooms and a well-equipped fitness center. Additional amenities include complimentary Wi-Fi, a dedicated business center, and a sophisticated restaurant with seasonal cuisine. Located in The Westside, this hotel is steps from the Birmingham Hippodrome and Grand Central train station.

Rooms & Amenities

Each room at Crowne Plaza Birmingham City offers air conditioning, a flat-screen TV, and a private bathroom. Club rooms feature seating areas and access to a lounge providing breakfast and evening drinks. Families benefit from kids under 16 staying free and children up to 12 eating free from the Kids menu.

Dining & Leisure

Dining options include the chic b1 Restaurant, which serves international cuisine with seasonal a la carte choices and daily specials, along with a Fast & Fresh menu for quick lunches. Guests can unwind with cocktails at the b1 Bar, providing a vibrant social space for relaxation after meetings.

Business & Conference Facilities

The hotel's dedicated conference floor features 11 naturally lit meeting rooms that can accommodate up to 300 delegates. Business guests appreciate the complimentary Wi-Fi throughout the hotel and the availability of a business center equipped for various needs. The location also offers easy access to public transport, with Grand Central train station just steps away.

Location & Accessibility

Crowne Plaza Birmingham City is situated near cultural landmarks such as the National Sea Life Centre and the Birmingham Repertory Theatre, making it ideal for those exploring the city's attractions. The hotel provides limited on-site parking and is just a 10-minute train ride from Birmingham Airport.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Double Room
Max:
4 persons
26 m² 
Bed options:
2 Double beds
City view
Shower
Heating
Check Prices
Standard Double Room
Max:
2 persons
26 m² 
Bed options:
1 Double bed
City view
Shower
Heating
Check Prices
Standard Double Room
Max:
2 persons
26 m² 
Bed options:
1 Double bed
City view
Shower
Heating
Check Prices
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Getting around

A list of all available modes of transport

City Center
Birmingham3700 ft
Airports
Birmingham (BHX) 11.0 mi
East Midlands (EMA) 42.1 mi
Train
Birmingham New Street1700 ft
Birmingham Snow Hill2700 ft
Bus
Bus stop3700 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Baggage storage
  • Elevator
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center

Guest Parking

  • Electric kettle

Services

  • Room service
  • Housekeeping
  • Dry cleaning
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Children's menu

Spa & Leisure

  • Leisure/ TV room

Room features

  • Air conditioning
  • Heating
  • Soundproofed rooms
  • Garden furniture
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

Central Square, Birmingham, United Kingdom, B11HH
Map view
street view
Central Square, Birmingham, United Kingdom, B11HH
Nearby
Centenary Sq.
Hall of Memory
2000 ft
Mall
The Mailbox
1100 ft
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Reviews and Ratings

Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
Great location
Comfortable rooms
Cold room
Rude service
7.6/10
Very good
Rooms
7.6
Location
7.9
Service
8.0
Dining
7.6
Guest reviews
7.6/10
based on 9 reviews
4/5 based on 2583 reviews
8.5
8.5/10 based on 3164 reviews
#32 of 129 hotels in Birmingham based on Tripadvisor
Philip
United Kingdom, April  2024
7.0/10

The hotel had lovely and clean rooms with very comfy beds, but the building site view wasn't pleasing. The service was a mix of suspicion and pleasant interactions. The location was convenient but had some sketchy routes nearby. The dining offered nice options but at an extra cost. The facilities were decent overall.

Rooms
8.0
The rooms were really lovely and clean with very comfy beds.
Service
7.0
The service showed suspicion at times, but some staff members were lovely and accommodating.
Location
6.0
The location wasn't too far from our activities, but some routes were less desirable.
Dining
7.0
The dining offered nice options but at an extra cost.
Facilities
7.0
The hotel offered standard facilities that met basic needs.
Leonard
United States of America, March  2024
7.4/10

I had a mixed experience at this hotel. The rooms were a bit tired and dated, with a musty smell, although we had comfortable double beds to ourselves. The tea-making amenities were lacking, and a half-eaten packet of biscuits was left in place of coffee and tea. On the bright side, the staff were friendly and helpful, especially during check-in and at breakfast. The location was convenient, within walking distance of popular spots, but the dining options were hit or miss. Despite some drawbacks, the overall experience was decent and the value for money was reasonable.

Rooms
7.0
The rooms, although a bit tired and smelly, offered comfortable double beds and sufficient space.
Service
9.0
The staff were very friendly and provided attentive and courteous service throughout our stay.
Location
8.0
The location was ideal, within walking distance to popular attractions and venues in the city center.
Dining
6.0
The dining experience varied, with some good choices but also areas that lacked replenishment.
Facilities
7.0
The hotel offered standard facilities catering to basic needs while nothing particularly outstanding stood out.
Adrian
United Kingdom, February  2024
8.4/10

The hotel had excellent rooms and was very clean throughout, although there were some issues with the lack of a phone inside the room. The service was professional and attentive, though a friendlier attitude could enhance the overall experience. The location was superb, close to key attractions and within walking distance to shops and restaurants. The dining experience offered great value for money with fresh and hot offerings. Overall, a pleasant stay with some minor drawbacks.

Rooms
8.0
The rooms were excellent and everywhere very clean, but lacking a phone inside.
Service
8.0
The service levels were professional and attentive, with a suggestion for friendlier interactions.
Location
9.0
The location was excellent within walking distance to key attractions, though some cleanliness issues were noted nearby in the afternoon.
Dining
9.0
The dining offerings were very good value and fresh, with a reasonable pricing structure.
Facilities
8.0
The hotel provided all necessary facilities for a comfortable stay.
Denis
United Kingdom, December  2023
8.0/10

After a two-hour train journey, I had to wait until 2:30 pm for my room, which was a bit annoying, but once inside, I found two comfortable double beds and a fridge stocked with water. The room was spacious with a great view across the city, although a slight update could enhance the experience, especially considering the very reasonable price.

Rooms
8.0
The room was spacious with comfortable beds and a nice view.
Service
9.0
The staff were very pleasant and went above and beyond, always professional but also ready for a joke. The cleaning staff even recommended visiting the new library.
Location
7.0
Close to the railway station, town center, and Utilita Arena, making it convenient for my needs. However, the area seemed a bit dirty during afternoon coffee, which slightly affected my overall impression.
Dining
8.0
The buffet had an amazing choice with lovely service and hot tea available throughout the day. The variety was impressive despite the slightly steep prices.
Facilities
8.0
The hotel offers various services like room service, dry cleaning, and housekeeping, making the stay convenient and comfortable.
Graham
United Kingdom, December  2023
8.2/10

The hotel has larger than average rooms with very comfortable beds, but it definitely needs a refurbishment. Despite the tired wardrobe unit and missing tea-making ingredients, my stay was clean and comfortable in a very convenient location.

Rooms
7.0
The rooms were clean and comfortable, though some refurbishment is needed.
Service
9.0
The service was exceptional, with attentive, courteous staff going above and beyond to assist guests.
Location
8.0
The location was perfect in the center, with extremely friendly staff welcoming guests warmly.
Dining
9.0
The dining experience was excellent with a wide choice and pleasant, helpful staff throughout.
Facilities
8.0
The facilities were well-maintained and added to the overall comfort of the stay.
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Check-in
22May2025
Check-out
23May2025
Rooms and Guests2 Guests, 1 room